Frequently Asked Questions

Common questions about our services, process, and capabilities.

What services does Syntros Corp offer?

We offer a comprehensive range of rapid manufacturing services designed to speed up your R&D cycle. This includes Precision CNC Machining (Milling & Turning), Advanced 3D Printing (FDM, SLA), Laser Engraving, and general Rapid Prototyping. We specialize in small-form-factor precision parts.

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How is pricing calculated?

Pricing is determined by several factors: material selection, part complexity (which affects machine time), and quantity. We offer very competitive rates for both single prototypes and small production runs because we don't have the overhead of massive industrial factories.

The best way to get an accurate price is to send us your files for a free quote.

How does the process work?

The process is streamlined for speed:

1. Submit: You send us your CAD files (STEP, IGES, STL).
2. Quote: We review them for manufacturability and send you a detailed quote.
3. Build: Upon approval, we begin manufacturing immediately.
4. Deliver: We inspect the parts for quality and ship them directly to you.

What file formats do you accept?

Machining: STEP (.stp) or IGES (.igs) are preferred as they contain true geometry.
3D Printing: STL, OBJ, or 3MF.
Laser Engraving: Vector formats like DXF, AI, or SVG are best for crisp lines.

What is your typical turnaround time?

Our standard turnaround time is 5-7 business days for most machining and printing projects.

We understand that research moves fast, so we also offer expedited services (24-48 hours) for urgent deadlines, subject to material availability and shop capacity.

Do you ship internationally?

Yes. We are capable of shipping worldwide. Being located in Ontario, Canada gives us easy logistics access to the **United States** (often next-day) and **Europe**.

Do you offer design services?

While our primary focus is manufacturing your designs, we can offer "Design for Manufacturing" (DFM) feedback to help reduce costs and improve part quality. If you have a rough idea but no CAD file, please contact us and we may be able to help or recommend a partner.

Have a question not listed here?

Don't hesitate to reach out directly.

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